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IT Network Administrator


IT Network Administrator

IT Network Administrator

Community Progress Council
York, PA 17403

Job details

Job Type

Full-time

ABOUT COMMUNITY PROGRESS COUNCIL:

Community Progress Council invites you to be part of its team of dedicated professionals who work to help low-income individuals and families reach self-sufficiency. Our workforce of 240 employees is mission-driven to provide client-centered, coordinated services by building trusting relationships with those in need.

Community Progress Council is committed to creating a diverse, inclusive, and equitable organization to serve our community. CPC works to ensure all staff have the knowledge, values, and skills to empower clients and one another - respecting and welcoming each person's unique experiences and cultural differences.

As the community action agency of York County, CPC offers services in more than 20 locations throughout the county. We provide our neighbors with opportunities in early hood education, nutrition counseling, workforce development, housing and financial education and our Self-Sufficiency Program, all which support low-income individuals toward their goal of achieving financial stability.

Follow us:

Facebook https://www.facebook.com/CommunityProgressCouncil/

Twitter https://twitter.com/ProgressCouncil

LinkedIn https://www.linkedin.com/company/community-progress-council

Instagram https://www.instagram.com/community_progress_council/


ABOUT CPC'S EARLY CHILDHOOD EDUCATION PROGRAM:

CPC's Early Childhood Education programs provide high-quality, comprehensive school readiness services to families with ren from birth to 5 years old. Our early hood education services strive to meet preschoolers' needs for intellectual, physical, social and emotional growth. This work prepares York County's young ren to enter kindergarten prepared to learn.

SUMMARY:

Responsible for the maintenance, configuration, and reliable operation of computer systems and servers. This position ensures the protection of critical information, systems, and assets; builds solutions; implements new software and hardware; provides or procures training; and assists in the development of an overall IT strategy. This position supervises the Network Support Specialist and assists with the resolution of problems and issues with computer and server systems to limit disruption of services. This position works closely with our outside technology consultants in the fulfillment of these responsibilities and coordinates our technology resources across the entire agency and within individual programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintain essential IT operations, including operating systems, security tools, applications, servers (physical and virtual), email systems, laptops, desktops, software, and hardware.
  • Identify and integrate opportunities and linkages across the agency (Office 365 SharePoint environment), other departmental applications (e.g., Child Plus), and with other community agencies.
  • Ensure compliance with all regulatory, access and privacy requirements e.g., HIPAA.
  • Develop specifications for new software applications and hardware.
  • Facilitate the purchase of new software and hardware.
  • Ensure appropriate backup, data protection, and disaster recovery procedures are in place and tested periodically.
  • Ensure adequate capacity, storage, and performance are maintained.
  • Provide or coordinate training for staff.
  • Supervise the Network Support Specialist.
  • Ensure all helpdesk support requests are resolved timely to ensure desktop applications, workstations, and related equipment are operating at optimal levels.

Supervisors must demonstrate competent supervision of staff through:


(a) effective communication with employees, both orally and in writing,

(b) effective interaction with employees, whether individually or in groups,

(c) prompt problem recognition and prompt, constructive, and effective

problem-solving,

(d) thorough and fair evaluation of the employee's job performance with

appropriate follow through, whether reward for exceptional performance,

or remediation/discipline for substandard performance,

(e) development of positive relationships with employees from diverse

backgrounds,

(f) consistent role-modeling of desirable employee attitudes, traits, and skills,

and consistent role-modeling of CPC's Core Values.


EDUCATION and EXPERIENCE:
Bachelor's degree in Computer Science, Information Technology, System Administration or a closely related field and 3-5 years of database, network administration or system administration experience; or an Associate degree in Computer Science, Information Technology, System Administration or a closely related field and 5-8 years of database, network administration, system administration experience, or 8 years or more of equivalent work experience. Microsoft certification preferred but not required. Experience developing and implementing IT strategy and plans. Strong working knowledge of effective helpdesk and IT operations best practices, including knowledge of security, storage, data protection, disaster recovery and cloud computing. At least two years supervisory experience preferred.


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Hiring for this role


• Mobile: NA

• Location: 39.95937:-76.7207

• Post ID: 21718524


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